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Please click on the remote support button above to initiate a remote support session. You will be prompted to download our support module, please run it from your downloads folder or click on 'open' or 'run' if prompted by your browser. Note: it will not install anything to your computer, it is a one time, secure connection and you will be prompted to allow us to connect.

Technical Support
Technical Support

Bugfree Systems Inc. prides itself on our ability to provide convenient, secure remote assistance to our customers. Wherever you are are on the globe, we can assist you.

Remote Assistance

Remote assistance is a convenient way of providing technical support and assistance without the hassle of having to take your computer or laptop to an external source for repair.

With your permission, our technicians can securely connect to your computer on a one-time basis and can diagnose and repair most software related issues.

For matters that cannot be resolved via remote assistance, we also offer on-site services to Airdrie, Calgary and the surrounding area.

For more information, please feel free to contact us and one of our fully certified technicians will be happy to assist you as soon as possible.

Remote services we provide:

  • Computer tune up

  • Virus, malware and spyware removal

  • Data back-up and disaster recovery

  • Software troubleshooting

  • Software installation

  • Peripheral set-ups. i.e. printers and scanners

  • Server set-up and maintenance

We also offer on-site services for the following:

  • Disaster recovery - we can restore files from crashed hard drives and recover deleted files

  • New hardware set up

  • Network set up

  • Upgrades - more memory and bigger hard drives

  • Computer and laptop repair

  • Computer and software training

We support Windows (all versions), Linux and Mac systems. We can also troubleshoot your mobile or tablet device.